Please print and retain a copy of your order and these terms and conditions for your records once you have submitted your order.
1. Your Order
We must receive full details of your debit/credit card with your order. On receipt of your order we will debit your debit/credit card for the price. However, our acceptance of your offer remains subject to (a) approval of it by us; (b) availability of the Tile product selected by you; and (c) availability of remaining space in the WALL OF LEGENDS Once we have received payment for your order we will send an email to you at the email address you provide in your order form to confirm that your order has been received by us
Replicas will be posted direct to purchasers, to the address as entered at the time of purchase. P.O.Box numbers cannot be used to receive replicas and neither St Helens Rugby League Club nor their suppliers are responsible for failure of delivery if P.O. Box addresses or invalid addresses are entered by purchasers
We reserve the right to refuse any order at our discretion (for example where the inscription specified by you in your order is considered inappropriate for inclusion in the WALL OF LEGENDS and we will have no obligation to provide you with any reasons for refusing an order. The Club reserves the right to approve all lettering and refuse any application. In such cases the Club has no obligation to state a reason
Any amendments to the inscription provided on the order must be made within seven days of the receipt of the Certificate, thereafter the Club is no longer responsible for the inscription. Amendments made within the deadline will be free if they are necessitated by an error on our part. However, if they involve a change from the original order, a reasonable amendment charge may be made.
Orders will be treated on a first come, first served basis
Our acceptance of your order brings into existence a legally binding contract between us.
2. What you are buying; and timetable
Once your order has been accepted by us, we will:
(a) despatch it to our specialist Tile engraving/painting contractor;
despatch to you, and we endeavour to do so within 30 days of you placing your order, a certificate and letter confirming your order, the inscription requested and the fact that a Tile matching your order and inscribed with your requested inscription will be laid in the WALL OF LEGENDS
(c) arrange for the engraving of a Tile (s), as specified in your order, and the laying of such Tile (s), as specified in your order, in the WALL OF LEGENDS at the next laying, by us, of inscribed Tiles l ;
(d) subject to paragraph 6 below, arrange for any replica Tile specified by you in your order to be posted to the address entered on your original order, not later than 30 days after the corresponding Tile is laid in the Wall .
3. Price and Delivery Charges
The prices payable for the services (and where applicable goods in the form of any replica Tile ) you order are the prices set out on our website in your chosen currency on the date of your order. Our prices are inclusive of VAT where applicable.
4. Changes to your order/requested inscription
You may amend the inscription requested by you in your order by writing to us (at the address given below) or sending an email to us at firstname.lastname@example.org which must arrive with us within 10 (ten) days of receipt of your Certificate. Thereafter, particularly as each Tile will be made to that customers order and personalised by the painting/engraving of the requested inscription, changes cannot be accepted.
Sunnycroft Tile works
5. WALL OF LEGENDS Tiles l
We agree that all Tiles will be of satisfactory quality and conform with the description on our website. Although of excellent quality and designed to last, Tiles may become worn or damaged over time owing to natural causes. No liability for this can be accepted by the Club. We reserve the right to make any changes in the descriptions necessary to comply with legal requirements or changes in the product specification. We cannot accept any responsibility for any variation in colour of the goods from the colour shown on the website caused by your browser software or computer system.
Ownership of all Tiles (with the exception of replica Tiles, where ownership, and risk of loss/damage etc, passes to you on delivery, subject to payment in full by you for the services and goods ordered to you) remains with St Helens Rugby League Club known as ‘The Club’ at all times; and the Club shall determine the location where each Tile is laid, and undertake the installation.
Subject to Paragraph 10 below we will maintain Tiles laid in the Wall , subject to damage caused by natural causes, third parties and fair wear and tear, for a minimum period of five years following installation. However, we reserve the right to move or relocate Tiles at our discretion; and after expiry of the five-year guarantee they may be permanently removed. The Club will have complete control over the location and installation date of the Tiles.
6. Replica Tiles l
If you have ordered and paid for a replica Tile , your replica Tile will be dispatched to the postal address entered on the original order within 30 days of the original tile being laid in the Wall of Legends P.O.Box numbers cannot be used to receive replicas and neither St Helens Rugby League Club nor their suppliers are responsible for failure of delivery if P.O. Box addresses or invalid addresses are entered by purchasers
If the replica Tile delivered to you is not the replica Tile ordered or is damaged or does not conform with the description on our website and you would like a replacement you must return the Tile to us (at our cost) within 14 days of receipt. We will either (at your option) replace any Tile or refund you the price (including any delivery charge paid by you and any postage costs incurred by you in returning the goods).
Please note that we regret that we cannot be held responsible for non-delivery of returned Tiles and we therefore suggest you use a secure delivery method which requires a signature upon delivery. You must package the Tile responsibly so as to avoid damage occurring in transit. All returns shall become the property of the Club, and must be sent to the following address:
Sunnycroft Tile works
7. Notification of Changes
We reserve the right to change, modify, remove or substitute without notice any information shown on the website. Prices and availability of goods/services are subject to change without prior notice.
8. Payment by Overseas Customers
This website and our Terms and Conditions have been designed for use within the United Kingdom. Whilst we will consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that our website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you. Furthermore, we reserve the right to refuse any order at our discretion from overseas customers and we will have no obligation to provide you with any reasons for refusing an order.
9. Import and Local Taxes
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase services/goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
10. Inscription Content and Removal of Tiles
You warrant that you have worded your inscription in good faith and that your inscription has not been chosen in order to insult, defame, distress, embarrass or offend any third party or group.
You also warrant that the inscription that you request and our use of it in the Wall will not offend, defame, insult or infringe the rights of the person or persons referred to in the inscription.
You agree to indemnify us against any claims made, damages/fines paid and/or costs incurred as a result of your breach of the warranties given above.
You accept that if we receive any complaints from the public about the content of your inscription we shall have the right to remove the Tile in question and any other Tile that you have requested us to lay in the Wall and destroy them. If we exercise our right to do this you shall not be entitled to any refund of the sums that you have paid us.
11. Cancellation by us
We reserve the right to cancel the contract between us if:
- we have insufficient stock to process the order; or
- one or more of the Tile services/goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
12. Data Protection
The limit of our liability to you is the exchange of the services/goods for products of equivalent value or the refund of the price that you have paid us. We will not be responsible to you to any greater extent and we are not responsible for any indirect or consequential loss which you may incur arising out of our failure to comply with these terms and conditions. Nothing in these terms and conditions is intended to exclude or limit our liability to you for any death or personal injury resulting from our negligence or to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded. We shall have no liability to pay any money to you by way of compensation.
14. Events beyond our control
We shall have no liability to you for any failure to perform services ordered by you or to deliver replica Tile you have ordered or any delay in doing so or for any damage to or defect in goods delivered caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems, flood, fire, explosion or accident.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
16. Third party rights
A person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.
17. Entire agreement
18. Governing Law & Jurisdiction
These Terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.